Privacy Policy

Privacy Policy
At Tiger Shark Pool Service we respect your privacy and are committed to protecting your information. This policy explains how we collect, use, and safeguard your information, including details about our
SMS messaging program.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Data Collection:
We collect personal information, such as your name, email address, and phone number, when you create an account, contact us, or otherwise interact with our platform. We may also collect usage data and device information to improve our services and user experience.

2. Data Usage:
Your information is used to:
Deliver and maintain our services
Provide customer support and troubleshooting
Send account-related updates, onboarding guidance, and billing noticesImprove your experience with our platform
We do not use SMS for marketing or promotional purposes.

3. Data Sharing:
We do not share, sell, or rent your personal information — including your mobile opt-in and consent information — with third parties for marketing purposes. Mobile opt-in data is never shared with anyone for any reason outside of delivering SMS communications you have agreed to receive.

4. SMS Messaging Program:
By providing your phone number and opting in (via our website), you consent to receive service-related text messages from Tiger Shark Pool Service . These messages may include onboarding help, account notices, billing reminders, and other operational support.

Message Frequency:
Varies based on your interaction with our team (no recurring marketing messages)
Opt-Out: Reply STOP at any time to unsubscribe
Help: Reply HELP for assistance
Fees: Message and data rates may apply

5. Data Protection:
We use industry-standard security measures and strict internal policies to protect your data from unauthorized access, modification, or disclosure.

6. Your Rights:
You can request access to, correction of, or deletion of your personal information at any time by contacting us at hello@tigersharkpoolservice.com

7. Policy Updates:
We may update this policy from time to time. If changes are made, we will post the updated policy on our website and, where appropriate, notify you by email.

8. Contact Information
For questions about this policy, contact: 📧 hello@tigersharkpoolservice.com